If it doesn't work for you, we'll give you a full refund. No questions asked.We have a risk-free 365-day guarantee that begins only when you receive the product. If you don't have a positive experience - we will give you a full refund.

🚀To USAStandard Shipping (7 - 12 days)

🚀To UKStandard Shipping (5 - 11 days)

🚀To Rest of World:Standard Shipping (7 - 12 days)

1. How does the Mini Pocket Thermal Printer™ work without ink?

The Mini Pocket Thermal Printer™ uses advanced thermal printing technology, which means it heats special thermal paper to produce images and text. This technology eliminates the need for traditional ink cartridges or ribbons.

2. What types of devices can connect to the Mini Pocket Thermal Printer™?

The Mini Pocket Thermal Printer™ is compatible with smartphones, tablets, and laptops. It supports both iOS and Android devices through Bluetooth and Wi-Fi connectivity.

3. How do I set up the Mini Pocket Thermal Printer™ with my device?

Setting up the Mini Pocket Thermal Printer™ is straightforward:

1. Download the Mini Pocket app from the App Store or Google Play.
2. Turn on the printer and enable Bluetooth or Wi-Fi on your device.
3. Open the app, follow the on-screen instructions to pair your device with the printer, and start printing.

4. What kind of paper can I use with the Mini Pocket Thermal Printer™?

The Mini Pocket Thermal Printer™ is compatible with various types of thermal paper, including standard thermal paper rolls, adhesive labels, and glossy photo paper. Ensure you use the appropriate size and type for your specific printing needs.

5. How long does the battery last?

The built-in rechargeable battery provides up to 8 hours of continuous use or up to 100 prints on a single charge. Battery life may vary depending on usage and environmental conditions.

6. How do I recharge the Mini Pocket Thermal Printer™?

To recharge the Mini Pocket Thermal Printer™, use the included USB-C cable. Connect the printer to a USB power source, such as a wall adapter, power bank, or computer. The LED indicator will show the charging status and turn off when fully charged.

7. Can I print photos with the Mini Pocket Thermal Printer™?

Yes, the Mini Pocket Thermal Printer™ can print high-quality photos. For the best results, use thermal photo paper. The printer's 300 DPI resolution ensures your photos are sharp and vibrant.

8. Is there a warranty for the Mini Pocket Thermal Printer™?

Yes, the Mini Pocket Thermal Printer™ comes with a one-year limited warranty that covers manufacturing defects and malfunctions. For warranty claims, please contact our customer support with your proof of purchase.

9. How do I clean and maintain the Mini Pocket Thermal Printer™?

To keep your Mini Pocket Thermal Printer™ in top condition:

• Use a soft, dry cloth to clean the exterior.
• Avoid using harsh chemicals or abrasive materials.
• Ensure the thermal paper is loaded correctly to prevent jams.
• Store the printer in a cool, dry place when not in use.

10. What should I do if my Mini Pocket Thermal Printer™ is not printing correctly?

If you encounter printing issues:

1. Ensure the printer is charged and turned on.
2. Check the connection between your device and the printer.
3. Make sure you are using compatible thermal paper.
4. Restart both your device and the printer.
5. If problems persist, consult the troubleshooting section in the user manual or contact customer support.

11. Can I customize my prints with the Mini Pocket app?

Absolutely! The Mini Pocket app allows you to customize your prints with various templates, fonts, and designs. You can edit, preview, and adjust your prints directly within the app.

12. How portable is the Mini Pocket Thermal Printer™?

The Mini Pocket Thermal Printer™ is incredibly portable, weighing only 0.5 lbs and featuring a compact design that easily fits into pockets, bags, or backpacks, making it ideal for travel and on-the-go printing.

For further assistance or inquiries, please visit our support page or contact our customer service team. We're here to help!